Northern Ireland Fire and Rescue Service

Internal Dispute Resolution Procedure

The Internal Dispute Resolution Procedure (IDRP) is the formal complaints procedure and provides recourse for a person who has a complaint relating to their pension, other than matters covered by the medical appeal arrangements in the Firefighters – Pension Scheme (N.I.) 2007 (FPS), the New Firefighters – Pension Scheme (N.I.) 2007 (NFPS) and the Firefighters – Compensation Scheme (N.I.) 2007 (FCS).

Attached are the standard documentation and supporting procedures for those wishing to make an application.

IDRP – Procedure CARE v3

IDRP – Procedure FPS NFPS v3


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