Northern Ireland Fire and Rescue Service

Operational Incident Survey 16/17 Results

The results from our Operational Incident Survey 2016/17 have been compiled.

We’re delighted to report that 91% of respondents rated their overall NIFRS experience at their incident as ‘Excellent’ underlining the high operational standards and service that we continue to provide to the people of Northern Ireland.

It’s important for us to monitor and measure the public’s perception of the services we provide.

Thank you to those who responded to the survey.

A summary of the results can be found here –

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