Northern Ireland Fire and Rescue Service

Operational Incident Survey 2017/18



INITIAL TELEPHONE CONTACT WITH NIFRS

Thinking about your contact with NIFRS on the telephone, how would you rate your experience? Please select the most appropriate icon below to reflect this:

YOUR EXPERIENCE OF FIREFIGHTERS AT THE SCENE

Thinking about the fire crew who attended this incident, how would you rate your experience? Please select the most appropriate icon below to reflect this:

YOUR OVERALL EXPERIENCE OF NIFRS AT THIS INCIDENT

Thinking about NIFRS at this incident, how would you rate your overall experience? Please select the most appropriate icon below to reflect this:

If you have any additional comments or observations in relation to your experience with NIFRS please provide these below:

FURTHER CONTACT WITH NIFRS

  • Please select either YES or NO for the questions within this section

Do you require further contact regarding your experience with NIFRS at this incident?

Would you be willing for your contact details to be added to the NIFRS consultation database to assist us with future consultations where we seek the views of relevant stakeholders about particular issues that may impact on how we deliver our service in their community?

Would you be willing for your contact details to be added to a NIFRS case study database to share your experience at this incident to help promote important safety messages to the public?

  • If you answered YES to any or all of the above please fill in your contact details in the Section below.
  • If you answered NO to all of the above no further details are required and we thank you for your participation in this questionnaire.

CONTACT DETAILS

Please note this question should only be completed if you answered YES to any of the questions in the section above






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