NIFRS is committed to providing the best possible service, and we are constantly striving to achieve the highest standards of operational effectiveness. As we aim to provide the optimum level of service to our customers, it is important for you, as a member of the public to let us know your views so we can make every effort to learn from the experience and improve the way we deliver the service.

 

 

 

For further details on the standard of service you can expect from NIFRS and how to contact us if you have any queries please read our Customer Service Excellence Leaflet.