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Feedback

"Your Views Count"
 
NIFRS is keen to hear from you. It is important to ensure that our services are, and remain relevant and responsive to the needs of our customers. Feedback is key to understanding the needs and expectations of individuals and groups.
 
Your views count, so now is the time to have your say in the future of your Fire & Rescue Service.  If there are any comments you would like to make in relation to NIFRS then you can do so in the following ways:
 
Telephone:   
028 9266 4221
Text Phone: 
028 9262 8800
Writing: 
Northern Ireland Fire & Rescue Service
Headquarters
1 Seymour Street
Lisburn
BT27 4SX                                  
In person:  
To any of our Headquarters, Fire & Rescue Training Centre or Fire Station
Online:
Filling in the online Comment Card or complete our Customer Satisfaction Survey
Email: 
 
For further details on the standard of service you can expect from NIFRS and how to contact us if you have any queries please read our Customer’s Charter leaflet.



 

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