Northern Ireland Fire & Rescue Service, Fire Safety Advice, Fire Safety Training, Health and Safety

Regional Control Centre Trainee Development Programme

This is an intensive course which is based, for the first 8 weeks in a classroom environment, followed by a further 6 week watch based integration programme. As with their Wholetime and Retained colleagues training doesn’t end on completion, rather it represents the beginning of a career-long path of training and personal development.

During the initial training period Trainee Firefighters (Control) gain the knowledge and practical skills necessary for them to take their place alongside their professional colleagues in the Regional Control Centre and the wider NIFRS. Some of the many subjects and skills they master are listed below:

Course Introduction
Receipt and Handling of Emergency Calls
Fire Service Communications
Fire and Rescue Standards of Response
Information Technology
- Function and Operation of the Computer Aided Dispatch System
- Function and Operation of the Integrated Communications Control System
Special Service incidents
Statistical Requirements
Team Building
Fire Service Organisation
Equality and Dignity
First Aid
Health and Safety at Work